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McQuade Library Student Worker Training Guide

Library Luminary

The Library Luminary badge is awarded to student workers who have:

  • Read and watched all content in the training guide
  • Completed all of the mini-quizzes
  • Participated in an in-person training session with Linda or Kadie

Recipients of this badge have completed the above training, equipping them with essential skills in the following areas:

  • Basic Library Access Services: Mastery of the core functions and operations within McQuade, including catalog navigation, resource organization, and assistance with check-in/check-out procedures.

  • Customer Service Skills: Excellence in interacting with library patrons, addressing their inquiries, and providing a welcoming and supportive environment for all visitors.

  • Communication Skills: Effective verbal and written communication techniques, ensuring clear and professional interactions with both patrons and colleagues.

  • Technology Skills: Proficiency in utilizing library technologies, including computer systems and digital resources, to assist patrons and streamline library operations.

  • Time Management: Efficiently balancing multiple tasks and responsibilities, demonstrating the ability to prioritize and manage time effectively within a busy library setting.

Research Ranger

The Research Ranger badge is awarded to student workers who have:

Recipients of this badge have completed the above training, equipping them with essential skills in the following areas:

  • Critical thinkinginformation and media literacy

  • Earning this badge signifies a student worker's commitment to enhancing their research capabilities and supporting fellow students and faculty in accessing library resources effectively.  

Tech Trailblazer

The Tech Trailblazer badge is awarded to student workers who have:

  • Participated in an in-person tech training session with Kadie
  • Successfully copied, scanned, and emailed a book chapter to Kadie 

Recipients of this badge have completed the above training, equipping them with essential skills in the following areas:

  • Earning the Tech Trailblazer Badge signifies a student worker's readiness to assist patrons in utilizing library technology resources effectively, contributing to a seamless and productive library experience for all users.
For questions or feedback contact the McQuade Library
Call us: 978-837-5177 | Text us:  978-228-2275 | Email us: mcquade@merrimack.edu