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Collaborative Reference: McQuade's Research Center

Articles & Book Chapters

Citations in bold are articles that heavily influenced McQuade Librarians' decision to rethink reference and build a Research Center.

Arndt, T. S. (2010). Reference service without the desk. Reference Services Review,
(1), 71-80.
Beatty, S., & Clarke, H. (2010). Neoreference: Looking for new models in response  
     to disjunctive change. In M. L. Radford &R. D. Lankes (Eds.). Reference  
     renaissance: Current and future trends
(pp. 249-260). NY: Neal-Schuman.
Bell, S. J. (2012). The reference user experience: It’s up to you to design it. In 
     M. L. Radford (Eds.). Leading the reference renaissance: Today’s ideas for 
     tomorrow’s cutting edge services
 (pp. 17-29). NY: Neal-Schuman Publishers.
Bugg, K. L., & Odom, R. Y. (2009). Extreme makeover reference edition:
     Restructuring reference services at the Robert W. Woodruff Library, Atlanta
     University Center. The Reference Librarian, 50(2), 193-204.
Deineh, S., Middlemas, J., & Morrison, P. (2001). A new service model for the 
     reference desk: The student research center. Library Philosophy and Practice
     Retrieved from
Dempsey, M. (2011). Blending the trends: A holistic approach to reference 
     services. Public Services Quarterly, 7(1-2), 3-17.
Desai, C. M., & Graves, S. J. (2008). Cyberspace or face-to-face: The teachable 
     moment and changing reference mediums. Reverence & User Services Quarterly, 
(3), 242-254.
Elmborg, J. (2002). Teaching at the reference desk: Toward a reference 
     pedagogy. portal: Libraries and the Academy, 2(3): 455-464.
Gerlich, B. K., & Berard, G. L. (2007). White paper: Introducing the READ scale:
     Qualitative statistics for academic reference services. Georgia Library, 43(4), 
Granfield, D., & Robertson, M. (2008). Preference for reference: New options and 
     choices for academic library users. Reference & User Services Quarterly, 48(1), 

Magi, Trina J. & Mardeusz, P. (2013).  Why some students continue to value    individual, face-to-face research consultations in a technology-rich world.
   College    & Research Libraries, 74(6), 605-618.

Meyer, E., Forbes, C., & Bowers, J. (2010). The research center: Creating an 
     environment for interactive research consultations. Reference Services Review, 
(1), 57–70.
Mitchell, M. S., Comer, C. H., Starkey, J. M., & Francis, E. A. (2011). Paradigm shift 
     in reference services at the Oberlin College Library: A case study. Journal of 
     Library Administration, 51
(4), 349-374.
VanScoy, A. (2012). Inventing the future by examining traditional and emerging 
     roles for reference librarians. In M. L. Radford (Ed.). Leading the reference 
     renaissance: Today’s ideas for tomorrow’s cutting–edge services
 (pp.         79-
93). NY: Neal-Schuman.


Read about life beyond the reference desk!